[ LEGAL ]

PRIVACY POLICY

Last updated: 21 April 2026

AIRGAP LLM (ABN pending) is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and store your personal information.

INFORMATION WE COLLECT

We may collect the following personal information when you interact with our website or services:

Name and contact details (email, phone number)
Organisation name and industry
Enquiry details and correspondence
Website usage data (analytics, cookies)

HOW WE USE YOUR INFORMATION

We use your personal information to:

Respond to enquiries and consultation requests
Provide our private AI deployment services
Improve our website and service offerings
Comply with legal obligations

DATA STORAGE AND SECURITY

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure in accordance with APP 11.

Contact form submissions are processed through Formspree, a third party form handling service. We recommend reviewing Formspree's privacy policy for details on how they handle form data.

Our website is hosted on Cloudflare Pages. Standard web analytics may be collected through Cloudflare's infrastructure.

CROSS BORDER DISCLOSURE

In accordance with APP 8, we disclose that some third party services used for website hosting and form processing may store data outside Australia. We do not send client project data, documents, or AI system data to overseas recipients.

Our core service — private AI deployment — is specifically designed to keep all client data within Australian controlled infrastructure.

YOUR RIGHTS

Under the Australian Privacy Principles, you have the right to:

Access your personal information held by us (APP 12)
Request correction of inaccurate information (APP 13)
Lodge a complaint about our handling of your information

CONTACT US

For privacy related enquiries or to exercise your rights under the Privacy Act:

Email: hello@airgapllm.com.au

Address: Gwynne St, Cremorne VIC 3121

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).