COMMON QUESTIONS
Everything you need to know about private AI deployment, local LLM systems, and secure document search for Australian organisations.
What is AIRGAP LLM?
AIRGAP LLM is a Melbourne-based consultancy that deploys private AI and local LLM systems for organisations handling sensitive data. Based in Cremorne, VIC 3121, we serve law firms, healthcare providers, and financial services firms across Melbourne.
What is a local LLM deployment?
A local LLM deployment runs a large language model entirely within your organisation's controlled infrastructure — on-premise servers or private cloud — so that no queries, documents, or responses pass through external third-party platforms.
Who needs private AI deployment?
Organisations handling privileged, clinical, financial, or operationally sensitive information benefit most. This includes law firms, healthcare providers, accounting firms, wealth managers, and government-adjacent teams.
How does local LLM deployment protect sensitive data?
All data processing occurs within your controlled environment. No prompts, documents, or AI responses leave your network, ensuring compliance with the Australian Privacy Act 1988 and industry-specific regulations.
What is RAG (Retrieval-Augmented Generation)?
RAG connects a local LLM with your internal document corpus. Documents are indexed within your controlled environment. When staff ask questions, the system retrieves relevant passages and generates accurate answers with source references — all without data leaving your network.
How long does deployment take?
A typical deployment follows our five-step process (Assess, Design, Build, Validate, Support) and takes 4-8 weeks from consultation to production readiness, depending on the complexity of your document corpus and infrastructure.
What types of documents can be processed?
AIRGAP LLM's systems support policies, procedures, matter files, reports, knowledge bases, contracts, correspondence, and operational records in PDF, Word, Excel, and plain text formats.
Is local LLM deployment compliant with Australian regulations?
Local deployment supports compliance by keeping all data within your controlled environment. This aligns with the Privacy Act 1988, APRA Prudential Standards (CPS 234, CPS 230), the My Health Records Act 2012, and professional obligations under the Legal Profession Uniform Law.
How much does private AI deployment cost?
Costs depend on your organisation's size, document volume, infrastructure requirements, and ongoing support needs. Contact AIRGAP LLM for a consultation to discuss pricing tailored to your specific situation.
Can local LLMs match cloud AI quality?
Modern open-source LLMs deliver strong performance for enterprise tasks like document summarisation, question-answering, and analysis. AIRGAP LLM selects and configures models optimised for your specific use case.
What ongoing support is available?
AIRGAP LLM provides system monitoring, retrieval quality optimisation, knowledge base updates, model upgrades, troubleshooting, and regular performance reviews as part of our ongoing support service.
Where is AIRGAP LLM located?
AIRGAP LLM is based at 10-20 Gwynne St, Cremorne VIC 3121, in Melbourne's technology precinct. We serve organisations across the Melbourne metropolitan area.
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